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Thank you for choosing Mobile Meals! We strive to provide the best possible service to our clients. Below are some answers to our most frequently asked questions.  If you or your loved one has any additional questions or concerns regarding the services you registered for, please reach out to our program director.

Questions or Concerns?

Contact Kailin Hose, Director of Mobile Meals 

Phone

330-376-7717 ext 106

Email

[email protected]

Frequently Asked Questions

If a program such as PASSPORT is paying for your meals, you will not receive a bill. If you are paying privately, you will receive a monthly invoice mailed to you. Our drivers do not accept payments. 

Unfortunately, this is not possible. Part of our service is to see each client at every delivery. We want to confirm that they are safe on a daily basis. We also do not want to risk food borne illness by leaving meals out without knowing when they will be refrigerated or consumed. If you know that you will not be home, we ask that you give us a two-day notice.
 

You can increase or decrease the amount of meals you receive each week at any time, as well as change the types of meals you receive. Just reach out to us at 330-376-7717.

If your regularly scheduled meal falls on a holiday, you will receive a frozen meal the day before. 

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