Housing and Emergency Support Services

Housing and Emergency Support Services (HESS) believes that all families and individuals who are experiencing a crisis that threatens their well-being receive the services needed to stabilize and resolve the crisis.

Family & Community Services started out in 1941 with just two programs – HESS was one of them.

Since 1941, HESS has been helping low-income households in need. HESS offers a variety of resources in order to provide the maximum amount of support that families and individuals in crisis need. If you have received an eviction notice, need information and assistance to access community resources, are currently homeless, or need support to resolve a housing emergency, please give us a call.

The HESS staff will work with you to create long-term solutions through crisis intervention, short-term case management, temporary financial assistance, and the coordination of supportive services based on your needs. Together, we will create a plan to increase your stability.

Monday-Friday: 8:30AM-4:30PM

PHONE: 330-296-1111

EMAIL:   [email protected]

ADDRESS:     705 Oakwood St, Suite 106                  

                      Ravenna, OH  44266   

Low-income couple in need of an emergency housing service.


HESS strives to provide assistance to those who need it. However, overall eligibility is based on funding requirements set forth by local, state, and government entities. Some factors that will determine your eligibility are:

  • Income guidelines
  • Emergent need
  • Prior assistance received
  • Location of residence
  • Funding availability

To learn more about eligibility, please contact us at [email protected].


is the average age

of a person without a home


households served

through HESS each year


Monetary donations to HESS are always welcome. If you would like to help a family in need, please consider donating using the button below. 

Happy couple after receiving housing support.